Privacy Policy
Last Updated: August 26, 2026
Woodmaster Cabinets respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose and protect personal information when you visit our website, contact us, request information or a quote, or otherwise interact with Woodmaster Cabinets.
Personal Information We May Collect
The personal information we collect depends on how you interact with us.
It may include:
your name
email address
telephone number
address or project location
information you provide about your cabinetry, renovation or construction project
information submitted through website forms
correspondence and other communications with us
photographs, plans, measurements or other project information you choose to provide
technical information associated with your use of our website, such as browser type, device information, IP address and website activity
We aim to collect only the information reasonably necessary for the purposes for which it is required.
How We Collect Personal Information
We may collect personal information when you:
contact Woodmaster by telephone, email or through our website
submit an inquiry or request information
request a consultation, estimate or quote
provide information in connection with a cabinetry project
communicate with us during the design, manufacturing, installation or service process
interact with our website
Some technical information may also be collected automatically through cookies, analytics technologies or similar website technologies.
How We Use Personal Information
Woodmaster may use personal information to:
respond to inquiries and requests
communicate with prospective and existing customers
understand your cabinetry or project requirements
prepare estimates, quotes or proposals
design, manufacture, coordinate, install or service cabinetry
schedule appointments or project-related activities
provide customer service and respond to concerns
maintain appropriate business and project records
administer and improve our website
understand how visitors use our website
maintain the security and functionality of our website and business systems
meet accounting, tax, legal, regulatory and other business obligations
protect our legal rights and legitimate business interests
We do not use personal information for purposes materially different from those for which it was collected unless permitted or required by law or appropriate consent has been obtained.
Consent
Where required, Woodmaster obtains consent for the collection, use or disclosure of personal information.
Consent may be express or implied depending on the nature and sensitivity of the information and the circumstances in which it is collected.
You may withdraw consent to certain uses of your personal information, subject to legal, contractual or reasonable business restrictions.
Withdrawal of consent may affect our ability to provide certain services where the information is necessary to fulfill your request or project.
Website Analytics, Cookies & Similar Technologies
Our website may use cookies, analytics tools and similar technologies to operate properly and help us understand how visitors interact with the website.
These technologies may collect information such as:
pages visited
approximate geographic location
referring websites
browser and device information
dates and times of visits
interactions with website features
Some cookies are necessary for website functionality, while others may be used for analytics or performance measurement.
Where required, visitors may be provided with choices regarding non-essential cookies or tracking technologies.
You can also control certain cookies through your browser settings. Disabling cookies may affect the functionality of some website features.
Third-Party Service Providers
Woodmaster may use third-party service providers to support our website and business operations.
These may include providers of:
website hosting and website functionality
email and communications
analytics
customer or project management systems
accounting or payment-related services
data storage and backup
other technology and professional services
These providers may process personal information on Woodmaster's behalf where reasonably necessary to provide their services.
We expect service providers handling personal information on our behalf to use appropriate safeguards and to process the information for authorized purposes.
Processing or Storage Outside Canada
Some technology providers or service providers used by Woodmaster may process or store information outside Alberta or outside Canada.
When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies or government authorities in accordance with applicable law.
Woodmaster uses reasonable measures when selecting and working with service providers that handle personal information.
Disclosure of Personal Information
Woodmaster does not sell personal information.
We may disclose personal information where reasonably necessary:
to service providers supporting our operations
to contractors, suppliers or professionals involved in fulfilling a project where appropriate
to process transactions or provide requested services
to comply with legal or regulatory requirements
to respond to lawful requests from government or law-enforcement authorities
to protect Woodmaster, our customers or others from fraud, security threats or other harm
in connection with a business transaction, reorganization or transfer where permitted by law
We limit disclosure to what is reasonably necessary for the applicable purpose.
Safeguarding Personal Information
Woodmaster takes reasonable administrative, technical and physical measures appropriate to the nature of the information we hold to protect personal information against unauthorized access, use, disclosure, alteration, loss or destruction.
No electronic system or method of transmission can be guaranteed to be completely secure. However, we take reasonable steps to protect the information entrusted to us.
Retention of Personal Information
Woodmaster retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet legitimate business, contractual, warranty, accounting, tax and legal requirements.
When personal information is no longer reasonably required, it may be securely destroyed, deleted or anonymized as appropriate.
Accuracy & Access to Your Information
We take reasonable steps to maintain accurate personal information where it is used to make decisions or provide services.
You may request access to personal information Woodmaster holds about you or ask us to correct information you believe is inaccurate or incomplete, subject to exceptions permitted by applicable law.
We may need to verify your identity before responding to an access or correction request.
Electronic Communications
If Woodmaster sends commercial electronic communications, we aim to do so in accordance with applicable Canadian anti-spam requirements.
Where required, consent will be obtained before sending commercial electronic messages, and recipients will be provided with an appropriate method of withdrawing consent or unsubscribing.
Transactional, project-related, warranty, service or other communications necessary to an existing business relationship may continue where permitted by law.
Links to Other Websites
Our website may contain links to third-party websites or online services.
Woodmaster is not responsible for the privacy practices, security or content of websites operated by third parties. We encourage you to review the privacy policies of those services before providing personal information.
Children's Privacy
Woodmaster's website and services are not directed toward children, and we do not knowingly seek to collect personal information from children through the website.
Privacy Incidents
If Woodmaster becomes aware of unauthorized access to, loss of or disclosure of personal information under our control, we will assess the circumstances and take reasonable steps appropriate to the nature of the incident.
Where notification, reporting or other action is required by applicable privacy law, Woodmaster will take the required steps.
Changes to This Privacy Policy
Woodmaster may update this Privacy Policy periodically to reflect changes to our website, business practices, technology or legal requirements.
The current version will be posted on this website with the date of the most recent update.
Questions, Access Requests or Privacy Concerns
If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a concern about how Woodmaster handles personal information, please contact us.
Woodmaster Cabinets
Red Deer, Alberta, Canada
Phone: (403) 343-6344